WhatsApp AI that closes,
not just chats.
Most chatbots answer questions. Irmaya captures booking requests, qualifies leads, handles objections, and guides every customer toward a sale — 24/7, in BM or English.
Every enquiry gets an answer even when your team is asleep, at prayer, or serving customers offline.
Natural Bahasa Malaysia, English, and Manglish flows for clinics, property teams, studios, and service businesses.
Live in under 24 hours.
No code. No complex setup. We handle everything while you answer a few questions about pricing, tone, and the conversations you want the AI to own.
Connect your WhatsApp
Link your existing WhatsApp Business number. No new number, no app to install.
Upload your playbook
Tell us your services, pricing, tone, and FAQs. We turn it into your AI's knowledge base.
AI goes live
Your agent starts replying in seconds — capturing booking requests, qualifying leads, and closing 24/7.
You focus on real work
Only get pulled in when a human is truly needed. Your team works on outcomes, not inboxes.
Not a chatbot. A closer.
Every feature is engineered around one thing: turning WhatsApp enquiries into revenue without making the experience feel robotic.
Business-trained AI
Knows your services, prices, and policies. Never guesses. Never invents. Only says what's in your playbook.
Persuasive conversation flow
One question at a time. Acknowledges before answering. Handles objections. Moves every chat toward a booking or lead.
Booking request capture
Collects name, service, and preferred time naturally — then routes the request into your workflow for confirmation and follow-up.
Lead & deal capture
Detects buying intent and creates contacts and deals in your CRM automatically. No lead falls through the cracks.
Bilingual — BM + English
Automatically replies in the customer's language. Full Manglish mode available for the most natural Malaysian conversations.
Smart human handoff
Knows when to step back. Complex cases and frustrated customers are routed to your team instantly via Chatwoot.
Under 3-second replies, 24/7
Never miss a 2am enquiry again. Every message gets a response while your team sleeps.
4 persona modes
Warm & Friendly, Professional, Consultative Sales, or Malaysian Manglish. Match your brand perfectly.
Full audit trail
Every conversation logged. See what customers ask, how the AI responds, and where handoffs happen.
Works for any business
that gets WhatsApp enquiries.
From clinics to studios to property teams, Irmaya adapts its sales flow to the way Malaysian businesses already handle WhatsApp enquiries.
Dental & Medical Clinics
Handle booking, pricing questions, and anxious patients — without overwhelming your front desk. Replies even on weekends.
📅 Booking + FAQReal Estate & Property
Qualify buyers, capture leads, viewing requests, and follow up with prospects — all automated.
💰 Lead capture + DealsBeauty & Wellness
Salons, spas, and aesthetics clinics can capture booking requests and upsell treatments naturally in conversation.
📅 Booking + UpsellEducation & Tuition
Answer course enquiries, collect student info, and capture booking requests for trial classes.
📋 Lead nurturingAutomotive Services
Workshop bookings, parts enquiries, and service reminders — handled 24/7 without a receptionist.
🔧 Service + BookingRetail & E-commerce
Answer product questions, handle order status, and reduce customer service load dramatically.
🛎️ Support + SalesReal conversations, real tactics.
See exactly how Irmaya handles your toughest customer situations — and why it works.
Takes about 90 minutes, lasts 1–2 years.
Are you thinking in-clinic, or more of a gradual take-home kit? We have both.
A lot of our patients felt the same at first, and most of them say they wish they'd done it sooner 😄
Is the concern the upfront cost, or more about making sure it's worth it? I can help with both.
1. Results last 1–2 years, so it works out to about RM 25–35/month
2. We have payment options for this treatment
Want me to check availability for a consultation first? No pressure, no commitment — just so you can see the actual before/after difference.
May I know your name first so I can get a slot for you?
What's happening here
A classic price objection — handled without discounting or defensiveness.
Answered the price question, then immediately moved the conversation forward with a qualifying question.
"I totally get that" before the reframe. Never defends the price — validates the concern first.
Breaking RM 500 into RM 25–35/month changes how the customer thinks about value.
"Free consultation, no pressure" removes the last barrier. Customer goes from objecting to booking.
Are you looking to buy or rent?
Is this for own stay or investment?
I have 2–3 options that fit this quite well. Some are new launches, some are subsale.
Any preference, or shall I send you both?
What's happening here
A cold enquiry turned into a warm lead with full qualification in one conversation.
Never listed properties immediately. Asked buy or rent first — basic qualification that saves everyone's time.
Budget → purpose → rooms. Each answer unlocks the next question. Never overwhelming.
"3-bedroom, own stay, RM400-500k in Subang" shows the AI listened and builds trust before advancing.
Name captured at the moment of highest intent — after they've already said "send both please".
Our doctor will explain everything step by step before doing anything. No surprises, no rushing.
Most patients cakap the anticipation rasa lagi teruk dari rawatan sebenar. 😄
Even just coming in for a check-up first helps a lot. Nak try macam tu dulu?
Nak I check availability for a check-up slot this week?
What's happening here
Turning the clinic's hardest customer — an anxious non-patient — into a booked appointment.
"Sangat normal" immediately removes shame. The customer relaxes before the conversation even starts.
Customer wrote in BM — AI matched BM with natural Manglish. Feels like texting a friend, not a bot.
"Just a check-up, no treatment" removes the biggest fear. The patient controls the pace.
When they said "esok ada tak?" — the AI moved immediately to booking. Never hesitated.
That said, "expensive" really depends on the area and what you're comparing against. Some pockets are still undervalued, especially for long-term hold.
Mind if I ask — are you looking more for own stay or investment?
For rental yield, it's less about the sticker price and more about rent vs purchase ratio. Some areas that look "expensive" have 5–6% yields.
What range were you looking at? I can show you where the math actually works.
Would it help if I sent you a quick comparison? 2–3 options with estimated yield for each.
What's happening here
A skeptic turned into a qualified lead by reframing the entire conversation.
"I understand the frustration" before anything else. Never contradicts or dismisses.
Moved from "is property expensive?" to "what's the yield?" — a completely different and more productive conversation.
Never pushed listings. Asked what range, then offered to show data. Customer felt in control the whole time.
Name and number requested only after they said "that'd be helpful" — maximum willingness.
One price. No surprises.
All plans include a 14-day free trial. Full setup support. No contracts. Cancel anytime. Meta WhatsApp fees apply separately from Irmaya pricing.
- 1 WhatsApp number
- Up to 1,000 messages/mo
- 1 AI persona mode
- Booking request capture
- Bilingual BM + English
- Blast: 5/mo · up to 100 recipients each
- Email support
- Up to 3 WhatsApp numbers
- Up to 10,000 messages/mo
- All 4 persona modes
- Booking workflows + CRM handoff
- Human handoff (Chatwoot)
- Full conversation logs
- Blast: 50/mo · up to 100 recipients each
- Priority support
- Up to 100,000 messages/mo
- Agency / white-label setup
- Custom AI persona support
- Multi-tenant dashboard
- API access
- Blast: 500/mo · up to 100 recipients each
- Dedicated onboarding
- Priority support
Real results from real businesses.
Free consultation requested after an objection-handling sequence in BM within the same chat.
"Before Irmaya, we were losing enquiries every night. The AI handles everything now — captures booking requests, answers questions, and only calls us when needed. Booking rate went up 40% in the first month."
Buyer intent, budget, and preferred area captured before the agent ever has to step in.
"My agents were spending 60% of their time on basic WhatsApp questions. Now the AI handles all of it. They focus on serious buyers only. Best investment I made this year by far."
Warm Bahasa replies mirror the front-desk tone and keep late-night enquiries moving toward a booking.
"Setup took less than a day. The AI sounds exactly like my staff — warm, in Bahasa, no corporate robot vibe. My customers can't even tell it's a bot. Highly recommend for any Malaysian SME."
Your leads are messaging right now.
Every minute without Irmaya is a missed conversation. Set up in under a day and launch with the plan that fits your team.
14-day free trial · Full setup support · Setup in < 24 hours · Cancel anytime